Windows 11 Compatibility

26 January 2022

As you may know, Microsoft released Windows® 11 in 2021. We have therefore tested our software suites for their current Windows® 11 compatibility to be able to advise you on possible upgrades.

Our tests show that:

  • The majority of Interacoustics software suites are compatible with Windows® 11 - both when Windows® 11 is installed from the beginning and when updating from Windows® 10 to Windows® 11 - see overview below
  • VisualEyes™ as well as the Luna software suite are currently lacking Windows® 11 compatibility. Here we strongly recommend that you do not upgrade to Windows® 11.

For PCs delivered with the VisualEyes™ software, we have further disabled the possibility to upgrade to Windows® 11 for the time being. This will of course be rolled back once VisualEyes™ is Windows® 11 compatible, and when PCs delivered with VisualEyes™ include Windows® 11 by default.

For those software suites that are Windows® 11 compatible, please make sure that all applications are shut down before upgrading.

For details of the current status of each Interacoustics software suite see below:

A table of the Windows 11 compatible Interacoustics software

If you have any questions or experience any issues when upgrading to Windows® 11, please reach out to The Service Hub Team: This email address is being protected from spambots. You need JavaScript enabled to view it.

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